We’re currently working on separating Active Monitoring and the heartbeat in CCleaner’s interface so you can configure each function individually, according to your needs. “After listening to your feedback, we have reviewed how this feature has been implemented and agree that there are areas for improvement. Now the company is working to separate them and will rename advanced monitoring features to make their rolls clear. CCleaner’s Active Monitoring and heartbeat will be separated and configurable in futureĪvast says they’ve combined heartbeat with Active Monitoring feature, though they’re different functions but both will work under same mechanism. The latter worked for us, but not for other users. One more to add is Active Monitoring which alerts when new CCleaner Update available is can’t be disabled, user either have to kill the CCleaner processes or disable application startup item. This is one Privacy concern, other is the setting to opt out from data collection has been removed in CCleaner free version privacy Settings. and says the information gathered is non-personal and non-identifiable. Avast claims they use this feature to deliver quick bug fixes and product improvements. It originally said these changes would roll out in the coming weeks, but given the backlash its plans may have changed.Avast/Piriform has finally responded to CCleaner 5.45 active monitoring issue and said they’re working to separate Active Monitoring and heartbeat in CCleaner UI in upcoming weeks and control will be given to users in configuring them individually.Īvast Software has released CCleaner 5.45 by integrating heartbeat (anonymous analytics) feature that sends CCleaner usage stats to Avast servers for every 12 hours. I have uninstalled the entire program until that little applet stops loading itself.Īlthough Avast has now reverted to version 5.44, this doesn’t entirely solve the problem, as previous versions of the software had already made unpopular changes.īeta News points out that we’d already seen Avast remove the option for non-Professional CCleaner users to opt out of data-sharing (in version 5.43), and the addition of a Summer Sale advertising popup (v5.44).Īvast had previously responded to the complaints in a forum post, where it said that it would offer separate menu items for turning off active monitoring and sending anonymous usage data, and promised to offer more details about what these features are doing. Hey Why did you add uncontrollable "monitoring" with the new version of #CCleaner? I had it off in prior versions, but the tray icon says it is on regardless of my setting. And restart and by magic it has enabled itself. Enable active monitoring cannot be disabled. Seen some strange things with #ccleaner since recent take over. No matter how many times I disable Active Monitoring it keeps reinstating itself after every reboot!! Grr! CCleaner Free v Well, after 14(?) years I'm finally uninstalling #CCleaner no way to disable active monitoring LUL #nicetry The changes didn’t go unnoticed by users. Your only option was to force it to close using your OS or a third-party tool. By default, it would just minimise to the system tray when you tried to close it. That’s if you were actually able to close the software at all. For example, active monitoring (a feature that periodically reminds you to clean out your system using the software) could technically be turned off in CCleaner’s menus, but it would turn back on whenever you rebooted your PC or closed the software. Version 5.45 made a number of very unpopular changes. The controversial changes, first reported by gHacks, were introduced in late July, and came off the back of CCleaner developer Piriform’s acquisition by the anti-virus company Avast in 2017. CCleaner’s parent company, Avast, has pulled version 5.45 of the popular software after a sustained backlash against its active monitoring feature, the removal of privacy features from its free version, and the fact that it prevented users from being able to quit the software at all.
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